Ellen, Cassi, and Frank-Patient Customer Service Team

Ellen, Cassi & Frank are the first and last team members you will see when you come to our office. They are committed to ensuring that every patient is welcomed, informed and cared for throughout their entire visit at our office. If you have a question, a suggestion, or need an appointment, we have a customer service team that will surpass your expectations.  Ellen, Frank and Cassi  are always available to serve all of your dental, patient customer care, or account related needs. From the warm welcome when you arrive to the follow up calls at end of day, you know you have 3 people who pride themselves on knowing all our patients and aim to continue to anticipate your every need and respond with efficient and informed answers. If you need anything, insurance assistance, financial questions answered, Care Credit info, appointment or schedule help, account questions, retail products, just ask! Ellen, Cassi & Frank are pleased to assist. Outside of the dental office, you will find Cassi actively spending almost every moment of her time with her beautiful and active young daughter, Kennedy, and her extended family and closest friends, which tells so much about the very special mom, daughter, sister, and employee/friend that Cassi is to others. Cassi is a caring, knowledgeable and committed member of our customer service team at Finn & Finn. Outside of loving her position at Finn & Finn, you will find Ellen in her time outside of Finn & Finn spending time with her husband, 3 adult children and 8 grand children, golfing, gardening, skiing,  travelling, riding her peloton, and reading when there is time. Frank is a very tall, enthusiastic  and involved dad to his daughter, Lexi. Outside of his outstanding , caring, and kind demeanor in customer service position at Finn & Finn, you will find him spending his with his daughter enjoying the lakes and mountains of the beautiful Lakes Region. Frank also enjoys cooking, gaming, time with friends, watching anything sports (especially NY teams) and lovingly caring for his ailing mom.  Cassi, Frank , & Ellen feel blessed to work jobs they love and with fabulous Drs and clinical team members, as well as balancing life with amazing family and friends. Our customer service team is always ready with a smile and a desire to assist in any way. Our entire customer service team is here to provide our patients with extra-ordinary care, information and a wonderful dental experience. Ask away, they love to help!